Refund & Cancellation Policy

• i) Refunds cannot be issued on the order of any reports under any circumstances, once it reaches the "processing" (allocated to astrologer) stage. customers are requested to order carefully and with full consideration.
• ii) If you wish to cancel an order, please e-mail customer care team within one (1) hour from making the payment.
• iii) The timelines displayed on the site are only an approximate. We try to adhere to them to a very large extent. However, as these reports are individual and manually generated by our astrologers, some delays are possible. We will try on a best case to deliver as soon as possible. Delays will NOT be considered as basis for refunds.
• iv) We do not consider refunds for in-correct data provided by the customer. We request you to please re-check all your data while entering/feeding/filling the form. www.AshokAngrish.com will not consider refund requests resulting for the incorrect data provided by you. However, if you e-mail us within an hour of ordering the report, we will consider the changes to be made.
• v) No refunds will be issued except as provided above.
• vi) www.AshokAngrish.com holds no responsibility or liability about the truthfulness, reality or reliability of the spiritual or astrological effects on the human physiology, by the gems, yantras, rudrakshas, mantras, deekshas, yagyas and any other service/material represented and sold on the website. On ordering, the customer assumes full responsibility upon this matter. Thus, no refunds will be issued on this ground.
• vii) Any damage caused to the product while in transit, will be dealt with by www.AshokAngrish.com and its agencies.
• viii) While www.AshokAngrish.com tries to make sure that the products displayed on the website are delivered to the customer in an as-is condition, the picture may differ from the original product. No refunds will be issued on this basis.
• ix) Phone advise: Please ensure that your contact number is in full coverage area and that you answer the phone when it rings. Any call once connected, will not be refunded.
• x) Multiple payments against the same order will be refunded in full (after deducting transaction charges on the duplicate payments, if any), after retaining the cost of a singular order. In such cases, we endeavour to process your refunds within 7 business days from the date of receipt of request. However, the refund is subject to the transaction and processing time taken by the bank and payment gateway after the refund is initiated.
• xi) Member behavior and restrictions; compliance with laws: Your right to use the services is personal to you. You represent that you are an individual and that you are not a corporation or other business entity. You are the end-user. You agree not to resell or make any commercial use of the services without the express written consent of www.AshokAngrish.com. You are solely responsible for the contents of your transmissions through our website. Your use of the services is subject to all applicable local, state, national and international laws and regulations. You agree:
• (a) To comply with all Indian laws regarding the transmission of technical data exported from India through the service;

• (b) Not to use the website or the services for illegal purposes;
• (c) Not to interfere or disrupt networks connected to www.AshokAngrish.com;
• (d) To comply with all applicable regulations, policies and procedures of networks connected to the www.AshokAngrish.com website; and

• (e) To comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the services.

(f) www.AshokAngrish.com makes use of the internet to send and receive certain messages; therefore, your conduct is subject to internet regulations, policies, and procedures. You will not use www.AshokAngrish.com for chain letters, junk mail, spamming, or any use of distribution lists to any person who has not given specific permission to be included in such a process. you agree not to transmit through www.AshokAngrish.com any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature. you further agree not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law or regulation. attempts to gain unauthorized access to other computer systems are prohibited. You shall not interfere with any other www.AshokAngrish.com members' use or enjoyment of the website or services.